Technical Writing  

What is technical writing?

Technical writing is used to convey technical information to a person or party in a clear and effective manner.

The information can be complex, requiring an analytical approach and the ability to re-write information in a format that is easy to read and understand.

We have established ourselves in the Hunter Valley developing technical documentation for the following industries:
- mining
- power services
- water services
- rail
- manufacturing
- engineering
- banking
- customer service
- telecommunications(Aust, USA, Amsterdam)

... producing a wide range of technical documents that include:

- Safe work instructions (SWIs)
- Procedures – technical, maintenance and safety
- Plant Notes
- Job Sheets / Work Orders
- Operating manuals
- Maintenance manual
- Technical templates


We use a wide range of programs including and by no means limited to:

Microsoft Word or InDesign
Adobe Dreamweaver:
Adobe Professional:
Microsoft Project & Excel:
Viso, Keynote and/or PowerPoint:
Adobe Photoshop:
And many other programs and accessories – to customise and style our documentation to suit our client’s needs.



We ask our clients to consider how long their employees take to complete project deliverables. The answer is invariably the same – too long!

We have proven ability to complete tasks in a shorter time, costing less for the company whilst maintaining the intergrety of the project. The majority of our work is completed off-site.

Starting a technical writing project?

When we commence a technical project we follow a standard approach which includes:

1 Initial meeting with the project manager/stakeholders.
2 Develop scope for client required deliverables.
3 Agree on terms, conditions and deliverables.
4 Agree on reporting structure and deadlines.
5 Collect required information.
6 Complete deliverables - based on actual hours.
7 Attend regular update meetings on-site.
8 Deliver completed work on-line or in-person.
9 Evaluate work with stakeholders.
10 Edit any requirements.
11 Submit final work.
12 Write project completion report.

- Operating manuals
- Maintenance manuals
- Safe work instructions
- Procedures
- Process flow charts
- Graphic presentations
- e-Learning animations
- e-Learning courses
- Training and assessment manuals

Benefits of using our service...

- free initial consultation
- new innovative ideas
- progressive thinking
- solving communication problems
- better use of your resources
- flexible developmental approach
- many years experience

Last updated: Jan 2016   P: (61) 2 4938 5083 | E:    
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